Increasing frustration is growing among customers who are now questioning the reliability of a courier company operating in St. Thomas. Their primary grievance centers around the extensive delays in package deliveries. As online shopping continues to gain popularity, offering consumers a wide array of choices, entrepreneurs have seized the opportunity to provide courier services to those who prefer the convenience of shopping from their homes.
However, for some residents of St. Thomas, this convenience remains elusive. Over the past few weeks, CVM News has received numerous complaints about a particular courier service. These reports include instances of packages being held longer than expected, missed delivery windows, and inadequate communication regarding parcel statuses. Customers claim they were informed that there is a significant backlog in processing deliveries. Watch the report:
Reporter: Kimberly Henry
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