Scamming Flare Up At NCB, Investigation Underway

Another cycle of scamming has been identified as NCB fraud representatives are reporting over 17 million dollars being scammed from their customers. This time, scams are being conducted through cyberattacks, as scammers are pretending to be NCB representatives, sending messages to customers regarding their accounts, and asking them to click the links which are attached.

The links then take the customers to a fake page that prompts them to provide information and security clearance for their account, thus giving the scammers full access to all their savings and personal information.

Since the scammers are now using fake NCB pages, numbers, emails, and text messages to mislead the customers, they have been difficult suspects. The bank is warning customers to be cautious of these scammers that use spoofing software to mimic the NCB’s number.

Manager of the Special Investigations, Fraud Preventions Unit at NCB, Dane Nicholson, says the issue is not a matter of a security breach on their part, but rather that customers are unwittingly giving away their personal information to these scammers. He says the scammers are selecting people at random and adds that the scamming could be avoided if customers are cautious about sharing sensitive information. He details how customers can identify red flags in their interactions with communications they suspect to be fraudulent.

Nicholson reports that investigations are underway to track the unidentified scammers and have them arrested. In the meantime, pending the investigations, customers who have fallen victim to this unfortunate situation, await instructions on how to redeem their funds. More details in the report below:

Reporter: Velonique Bowen