On the heels of the construction of several Business Process Outsourcing (BPOs) this year, Prime Minister Andrew Holness says the…
The Business Process Outsourcing (BPO) sector is expecting to diversify its services by focusing on deepening its talent pool and strengthening the…
As the pandemic persists, president of the Jamaica Chamber of Commerce Lloyd Distant urges companies to develop protocols that make considerations…
A work from home policy is one way to expand BPO operations, and with the BPO sector set to benefit…
BPOs Encourage in-office and at-home workers to take the jab- Heads of call centres are encouraging their employees to get…
A leading global provider of advanced outsourced customer experience solutions has officially opened on Friday, July 23, at a new…
This industry took a big hit as a result of COVID-19 in more ways than one. Under the microscope in…